relevents Customer satisfaction


Capacity change strategy

Capacity change strategy is a crucial aspect of operations management that involves determining the right approach to changing the amount and type of resources, such as equipment, facilities, and personnel, to meet the current and future demands of the organization. It involves making decisions on how to increase or decrease […]


Capacity strategy: Number and size of sites

Capacity strategy is a crucial aspect of operations management that involves determining the right amount and type of resources, such as equipment, facilities, and personnel, to meet the current and future demands of the organization. One important aspect of capacity strategy is the number and size of sites an organization […]


Capacity strategy

Capacity strategy is an important aspect of operations management that refers to the way an organization plans and manages the use of its resources to meet the demands of its customers. It involves determining the right amount of capacity, in terms of equipment, facilities, and personnel, to meet the current […]


Targeting and operations focus

Targeting and operations focus are two important concepts in operations management. Targeting refers to the process of identifying and selecting specific markets or customer segments to target. Operations focus refers to the specific operations activities that an organization chooses to focus on in order to achieve its performance objectives. Together, […]


Trade offs in operations strategy

Operations strategy is a plan that outlines the procedures and processes that a company uses to produce and deliver goods and services to its customers. It includes the management of the company’s resources, such as labor, equipment, and materials, as well as the methods used to manage the supply chain. […]


Five generic performance objective

An operations strategy is a plan that outlines the procedures and processes that a company uses to produce and deliver goods and services to its customers. It includes the management of the company’s resources, such as labor, equipment, and materials, as well as the methods used to manage the supply […]